Shipping policy

Find all the information you need about delivery.

We currently deliver via our own transport in Greater London, Brighton, and some of the home counties (parts of East Sussex, Kent, Surrey, and Buckinghamshire).

You can check your postcode here or when calculating shipping at checkout.

We do provide pallet shipping to the rest of the UK. We try to limit shipping by courier to hardier less sensitive plants that fit within standard postal dimensions.

We aim to deliver most orders in 3-5 days.

Some items are ordered in and this can mean a slightly longer wait.

If you require something urgently, then please contact us for same / next day courier services.

Click on our chat with us button and enter your order number for the most up to date information.

Returns and exchanges

We are committed to the finest plants and best customer service.

We put a lot of time and effort into hand-picking and hand-delivering our plants, and for that reason we do not offer returns; apart from on the rare occasion there is a quality issue.

Please see our full terms here.

We are happy to exchange items which have not been purchased as part of a special order, i.e. something we generally hold stock of or can resell.

There may be a service charge for collection.