Our plants are photographed true to scale, with natural variation in form
Plant Protection
For no fuss or mess you can place the plant in its growing pot (the pot it arrives in) inside a decorative one. This allows allows excess water to be drained after watering.
For a good fit the opening (not diameter) and height of the new decorative pot need to be several centimetres greater than the current growing pot. Here is how we measure and list pot sizes:
Remember to take into account tapering, as the internal height of a pot will be measured from the centre to the top but the sides will taper in a rounded pot.
We recommend using a liner to protect your decorative pot and prevent leaking (whether placing the nursery pot inside or repotting directly into the decorative pot).
Read more about how to pot your plant here.
Delivery
Most orders arrive within two weeks. We'll arrange your delivery and confirm the day in advance.
| London | UK | |
|---|---|---|
| Small & medium — plants under 170cm, pots, liners, accessories | ||
| Courier · complimentary over £150 | £6 | £6 |
| Hand delivery | £25 | — |
| Delivered & placed | £45 | — |
| Large — plants 170–220cm, large planters | ||
| Hand delivery · pallet outside London | £25 | £75 |
| Delivered & placed | £65 | £125 |
| Extra large — plants 220cm+, specimens, two-person pieces | ||
| Hand delivery | £35 | £100 |
| Delivered & placed | £75 | £150 |
Courier — boxed and tracked; you'll get a dispatch email with a tracking link.
Hand delivery — our own team, to your door or ground-floor room.
Delivered & placed — two people, carried to the room you choose, unpacked, positioned, packaging taken away. Potting is a separate service.
We currently deliver to mainland UK only — not Northern Ireland, the Isle of Wight or the Scottish Islands; Scotland and remote postcodes are quoted before dispatch. Costs are calculated at checkout based on your items and postcode. See our delivery page for more.
Returns
On arrival — if anything isn't right, contact us within 48 hours with photographs and we'll put it right, covered by our 30-day plant guarantee.
Change of mind — let us know within 14 days. Plants, pots and accessories must be in their original, resaleable condition. Returns are subject to a collection charge, or can be sent back by post at your own cost; the outgoing delivery charge isn't refunded.
